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Pancreas Cancer

some experience was posted 09/30/2001 02:24 pm by cirel
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dear Fran: our family have been members of a large HMO for decades. it covers emergency situations when away from home. some yrs ago my son was seriously injured in an auto accident while attending school in another state. he was in 2 hospitals out of state and in the ICU for 11 days. when we got home, we started getting bills from all the providers of service which i forwarded to the claims dept of the HMO. but after considerable time we got the same bills again and i found out that my HMO was not paying, all this commotion while we were trying to cope with a catastrophic situation. i found out the name of some VIP in the organization and lambasted them in a letter with violating the contract. They paid pronto. get a copy of the terms of your insurance and if/when you start getting bills, be firm with your insurer. if you think you are being deprived of due process, call your state department of insurance (every state has one) and ask them how to proceed. there are also consumer protection agencies who could help, etc. some tv stations have consumer hot lines. best wishes. cirel

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*DISCLAIMER: This page is an unmoderated forum, and the opinions expressed herein do not necessarily reflect the viewpoint of The Johns Hopkins Medical Institutions. Patients are advised to consult their personal physicians before making any medical decisions.
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